ITEM UPLOAD ERROR MESSAGES

ITEM UPLOAD ERROR MESSAGES

When importing new items into WAStockID, there can occasionally be errors that are generated. Below are a list of potential error messages and their proposed solutions.  This should help you to understand what the errors are and how to resolve them.


Potential Errors:

AlertAnother import is active for customer {customer_uid} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertAuthedUser is missing customer_uid/customer_id 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertBarcode '{bc}' already exists for SKU '{owner}' 

Solution: Delete the duplicate barcode or update to a unique barcode 

 

AlertBarcode '{bc}' is also assigned to SKU '{prev_sku}' on line {prev_line} 

Solution: Delete the duplicate barcode or update to a unique barcode 

 

AlertCannot reference the current row's own SKU 

Solution: Provide a different SKU on the conversion than what is on that line 

 

AlertCategory '{level}' already exists under parent '{existing_parent}' but import implies parent '{parent}' 

Solution: Check the existing category hierarchy in the system and update accordingly 

 

AlertCategory '{level}' appears under conflicting parents ('{prev}' vs '{parent}') 

Solution: Delete the duplicated category or update to a unique name under one of the parents 

 

AlertCategory '{name}' has conflicting parents in DB ('{prev}' vs '{parent_name}') 

Solution: Check the existing category hierarchy in the system and update accordingly 

 

AlertCategory path '{path}' contains duplicate levels which would create a cycle 

Solution: Delete the duplicated category in the hierarchy or update one to a unique name 

 

AlertComponent quantity at position {i} must be an integer > 0, got '{qty}' 

Solution: Update the quantity to be a value greater than 0 

 

AlertComponent SKU '{sku}' cannot reference the bundle's own SKU 

Solution: Update the bundle to include a SKU other than what is on the line 

 

AlertComponent SKUs count ({n}) does not match quantities count ({m}) 

Solution: The number of quantities must match the number of SKUs provided in the bundle 

 

AlertContains empty barcode values after splitting by '|' 

Solution: Remove the | or add a barcode following it 

 

AlertCSV file is empty or has no header row 

Solution: Find the empty field or header and update to the correct name 

 

AlertCSV header mismatch. Expected: [...], got: [...] 

Solution: Update the header order to match the template 

 

AlertDuplicate SKU '{sku}' also appears on line {line} 

Solution: Delete the duplicate name or update to a unique name 

 

AlertEmpty category path after splitting by '|' 

Solution: Delete the | or Add a category after 

 

AlertEmpty component SKU at position {i} 

Solution: Update to include a SKU for the bundle 

 

AlertEmpty hierarchy level in category path '{path}' 

Solution: Delete the > or add a category parent before 

 

AlertIf any measurement field is provided, all must be provided 

Solution: Either delete the measurement added or add into the remaining fields 

 

AlertImport job {import_job_uid} cannot be aborted unless it is failed 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertImport job {import_job_uid} not found 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertImport specification file 'WA_StockID_Item_Master_Import_Specification.xlsx' not found 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertImport_job_not_found_for_s3_key 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertInvalid boolean value '{value}'. Must be 'true' or 'false' 

Solution: Delete the duplicate SKU or Update to a unique SKU 

 

Alertis_bundle is false but bundle fields are populated
 Solution: Update bundle to true or remove the bundle information 

 

AlertItem name '{item_name}' already exists for SKU '{owner}' 

Solution: Delete the duplicate name or update to a unique name 

 

AlertItem name '{item_name}' is also assigned to SKU '{prev_sku}' on line {prev_line} 

Solution: Delete the duplicate name or update to a unique name 

 

AlertKeyError / IndexError while extracting Records[0].s3.bucket.name or object.key 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertMeasurement must be an integer >= 0, got '{value}' 

Solution: Add a measurement value greater than 0 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

Alert{message: str(exc)[:2000]} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertMissing required configuration: IMPORTS_BUCKET_NAME 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertMissing {QUEUE_URL_ENV} or {QUEUE_NAME_ENV} 

Solution: Retry with the same file, if the issue persists reach out to support 

 

AlertMust be an integer > 0, got '{convert_qty}' 

Solution: Add a unit of measure valure greater than 0 

 

AlertMust contain at least one non-empty barcode value 

Solution: Add at least one barcode to the line 

 

AlertReferenced convert-to SKU '{convert_sku}' does not exist in file or database 

Solution: The SKU chosen for conversion does not exist in the file or the system, please update to an existing SKU 

 

AlertRequired field is missing or empty 

Solution: Find the empty field and fill in with the correct information 

 

AlertRequired when is_bundle is true 

Solution: Either set bundle to fals or populate the associated bundle fields 

 

AlertRequired when uom_convert_to_quantity is populated 

Solution: Either add a SKU to the convert to or remove the quantity for the convert to 

 

AlertRequired when uom_convert_to_sku is populated 

Solution: Either add a quantity to the convert to or remove the SKU for the convert to 

 

AlertRow {row_number}: uom_convert_to_sku '{target}' not found (source SKU '{sku}') 

Solution: Double check the SKU conversions and update the SKUs, then retry 

 

AlertUnable to build category hierarchy; missing parents: {missing_parents} 

Solution: Double check the category hierarchy set up, update the parent category, and retry 

 

AlertUnknown unit of measure code '{code}' 

Solution: Check EDI x12 and update the UOM to a code in that file 

 

Alertunrecognised_message_format 

Solution: Retry with the same file, if the issue persists reach out to support







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